Welcome to Bambo, a multi-vendor e-commerce platform that connects buyers with sellers. By accessing or using our website (www.bambo.com) and related services, you agree to comply with and be bound by the following Terms and Conditions.

1. Definitions

  • “Bambo,” “we,” “our,” or “us”: Refers to Bambo, the platform operator.
  • “Vendor,” “Seller”: Individuals or businesses that sell products on Bambo.
  • “Buyer,” “User,” “Customer”: Individuals who purchase products from Bambo.
  • “Platform”: The Bambo website and mobile application.

2. User Eligibility

  • You must be at least 18 years old to use Bambo.
  • By using our services, you represent that you have the legal capacity to enter into binding contracts.

3. Account Registration

  • To buy or sell on Bambo, you must create an account.
  • You are responsible for maintaining the confidentiality of your account credentials.

4. Vendor Responsibilities

  • Vendors must provide accurate product descriptions, pricing, and images.
  • Vendors are responsible for the quality, legality, and compliance of their products.
  • Vendors must adhere to local laws and regulations.

5. Buyer Responsibilities

  • Buyers must provide accurate shipping information.
  • Buyers must comply with all applicable laws when purchasing products.

6. Transactions

  • All transactions are processed through Bambo’s secure payment gateway.
  • Bambo charges a commission fee on each sale, details of which are provided in the vendor dashboard.

7. Prohibited Activities

  • Selling illegal, counterfeit, or prohibited items.
  • Engaging in fraudulent activities, spamming, or phishing.
  • Violating intellectual property rights.

8. Intellectual Property

  • All content on Bambo, including logos, text, and images, is protected by copyright and trademark laws.
  • Vendors retain ownership of their product listings but grant Bambo a license to use this content.

9. Privacy Policy

  • Your use of Bambo is subject to our [Privacy Policy], which explains how we collect, use, and protect your personal data.

10. Limitation of Liability

  • Bambo is not responsible for product defects, delivery issues, or disputes between buyers and sellers.
  • Our liability is limited to the maximum extent permitted by law.

11. Termination

  • We reserve the right to suspend or terminate accounts that violate these Terms or engage in misconduct.

12. Governing Law

  • These Terms are governed by the laws of [Ongole Jurisdiction], without regard to its conflict of law principles.

13. Changes to Terms

  • Bambo may update these Terms at any time. Continued use of the platform after changes implies acceptance of the new terms.

Contact Us

For questions about these Terms and Conditions, please contact us at:
Email: customercare@bambo.in.